1300 227 354

HSR - Health & Safety Representative



Well trained and competent Health and Safety Representatives provide value to the organisation by managing health and safety in their workplace. They have an understanding of the Queensland Workplace Health and Safety Act and develop their skills to understand their role as a Health and Safety Representative in Queensland.

The course commences on Day 1 with an overview of the WHS legislative framework; duties of various parties and key terminology. The role of Workplace Health and Safety Queensland (WHSQ) and penalties for non-compliance is also discussed.

Day 2 covers the requirements for consultation in the workplace on work health and safety issues and the mechanisms available. The role of Health and Safety Representatives (HSRs) and Health and Safety Committees (HSCs) and other available mechanisms is discussed as well as entitlements and protections.

Day 3 of the course examines the consultative approach that can be used in resolving workplace health and safety issues through negotiation and conflict resolution and the skills HSRs can utilise to achieve successful outcomes. This day’s training also aims to provide participants with the skills and knowledge to identify hazards and ways in which they can be eliminated or minimised.

On Day 4 sees the learning outcomes of Day 3 are reinforced with a practical exercise Incident notification is discussed and activities demonstrating how HSRs can contribute to incident investigation are also undertaken.

Updated work safety codes of practice enforceable from 1 July 2018 On Day 5, the final day of the course, participants are provided with the information and skills HSRs require regarding the issuing of Provisional Improvement Notices (PINs) and directing unsafe work to cease where negotiation and issue resolution has been unsuccessful or immediate action is required.

The course concludes with a summary and review of the course learning outcomes and discussion on sources of information that can assist HSRs in the continuous learning process.

Our course is led by industry experts, and consists of a combination of facilitator-lead discussions, scenarios, activities and instructor lead training. 

Upcoming Workshops

Name Date Time Location Available Spaces Cost
Target AudienceLearning OutcomesLearning MethodsProgram BenefitsContent
The target audience for delivery of this course includes all elected HSRs under the WHS Act to gain an understanding of the management of work health and safety under the WHS legislation and their role and entitlements as HSRs.
  • WHS Act legislative framework
  • Duties and responsibilities of (persons conducting a business or undertaking) PCBUs, officers, workers and other parties under the legislation
  • The nature of the consultation process with workers as required of the primary PCBU by the Act
  • The purpose and formation of a workgroup (or workgroups) within the workplace
  • Election process for HSRs / Deputy HSRs and disqualification provisions
  • Health and Safety Committees (HSCs)
  • The entitlements, rights and protections of an elected HSR/Deputy HSR
  • Using negotiation, communication and problem solving skills and strategies as a HSR to represent a work group and to resolve work health and safety issues
  • Risk management and the use of risk controls, including the duties and responsibilities of various PCBUs under the legislation
  • How HSRs can use their functions and powers to contribute to risk management activities in the workplace
  • PINs and the right to cease, or direct the cessation of, unsafe work
The normal delivery time allocated for this course is 5 days. However, given the participatory nature of the course the facilitator may need to allow additional time. Where large groups are to be provided with the training, course activities may need to be modified or re-scheduled to suit but they must retain their original intention.

Candidates will be required to complete a written workbook to assess the theory component, and a number of scenarios will also be used to demonstrate the understanding of the Legislation.

If no courses are scheduled, please contact our Client Services team to organise a date or location to suit your needs. Call us on 1300 227 354
  • Represent workers in relation to work health and safety
  • Monitor the measures taken by the business to meet their duties
  • Investigate complaints from members of the work group
  • Inquire into risk to the health and safety of relevant workers
  • Identify hazards and implement controls;
  • knowledge and skills required to enter the Health and Safety Industry
  • knowledge and application of legislative Health and Safety frameworks
  • Become a Health and Safety Leader in your Workplace